Shipping policy
Perfect — let’s update your Shipping Policy for Sipsy By RI to reflect that orders of $125 or more qualify for free shipping. Here’s the revised version with all your details included:
📦 Shipping Policy – Sipsy By RI
Order Processing & Fulfillment
- Orders placed Monday through Saturday by 12:00 PM CST are processed the same day.
- Orders placed after 12:00 PM CST will be processed the following business day.
- Fulfillment time is typically 1–2 business days before shipment.
Shipping Schedule
- We ship orders Monday through Saturday (excluding holidays).
- No shipments are processed on Sundays.
Delivery Times
- Standard U.S. shipping: 3–7 business days after fulfillment.
- Expedited shipping options are available at checkout.
- International shipping is available to select countries; delivery times vary by destination.
Shipping Rates
- Rates are calculated at checkout based on weight, destination, and shipping method.
- Free standard shipping is offered on U.S. orders of $125 or more (before tax and discounts).
Tracking & Notifications
- A tracking number will be emailed once your order has shipped.
- You can monitor your package directly through the carrier’s website.
Packaging
- All tea and spice products are carefully packaged to preserve freshness and prevent damage.
- We use recyclable and eco‑friendly materials whenever possible.
Delays & Issues
- Sipsy By RI is not responsible for carrier delays, weather disruptions, or customs clearance.
- If your package is lost or damaged, contact support@sipsybyri.com within 7 days of delivery.
- Incorrect addresses provided by customers may result in reshipping fees.
International Orders
- Customs duties, taxes, and fees are the responsibility of the customer.
- Please check your local import regulations before placing an order.